Marinetime

MARITIME Agentic platform that cut a 5-item alert queue from 15 clicks to 2 - and made every AI recommendation show its reasoning with action, lets find how

Research & Discovery

Design strategy

AI Experience Deisgn

About

Maritime operates a fleet management platform overseeing 14+ vessels, tracking hull condition, bunker consumption, fuel efficiency, CII compliance, emissions, and vendor emails - each living on its own screen. Its Fleet Manager kept surfacing the same problem: the data was accurate and the alerts fired correctly, but every login became a triage exercise instead of a decision.

FuelSense is the answer to that problem - an agentic operating system, not a dashboard. Seven specialized AI agents investigate the fleet overnight and brief the Fleet Manager each morning in one executive summary.

Upsimpl partnered with Maritime Operations to move the product from a traditional multi-panel dashboard to an AI-first co-pilot: research first, then a locked design system, then a five-module rebuild of the core decision flow.

14+

Weeks of embedded research across fleets

100%

AI recommendations now show full reasoning

15 → 2

Clicks to clear a 5-item alert queue

Maritime Tech

Industry vertical

THE CHALLENGE - FRAGMENTATION

12 Module. Zero shared thread.

Each screen accurate on its own. No shared thread between them - the Fleet Manager did the connecting, every morning, by hand.

15

CLICKS TO

CLEAR 5 ALERTS

01

Reduce decision friction

On the most common workflow - the client's own benchmark: 1 alert = 3 clicks, 5 alerts = 15 clicks.

77 → 5

REQUIREMENTS, ONE ARCHITECTURE

02

Restructure the architecture

Restructure 77 discrete functional requirements across 12 modules into a coherent five-module architecture.

03

Reduce decision friction

Introduce AI-generated recommendations that operators would actually trust, in an industry.

04

Decisions first, not data

The system briefs the Fleet Manager on what needs a decision, rather than displaying raw data across independent panels.

STAGE 1

Research & Discovery

We don't start with figma. Before any interface decision, we spent time understanding how people actually work - not how the existing dashboard assumed they worked.

Stakeholder Interviews

Real workflows extracted, not just the feature list.

Stakeholder Reviews

Verbal feedback turned into concrete decisions.

Workday Arc

A Fleet Manager's Monday, mapped hour by hour.

Requirements Audit

Restructured into one coherent architecture.

We spent time, understanding the real pain points on the field. The insights were incredible. The outcome was a clean feature list that we compliment with the product feature roadmap

“

THE INSIGHT THAT REFRAMED THE PROJECT

1 alert = 3 clicks. 5 alerts = 15.

Marinetime's own product owner, describing the existing decision flow on a review call. It reframed the entire redesign - the problem wasn't information density. It was decision friction.

STAGE 2

Discovery

How we got here: interviews, personas, agentic research, and taskflows — all before a single screen was drawn.

Listen- User Interviews

|

Synthesize

Scan the Landscape- Agentic Plaform research

Design Solution

AI-Driven Decision Journey

Every interface decision traced back to four fixed principles, agreed before any screen was drawn:

Morning Brief.

01

AI-authored executive summary, a single "Needs Your Decision vs. Being Watched" card, and one "Take Action" CTA.

Batch Review

02

Approve / Dismiss / Defer inline on every row, act on any subset without forced drill-in. Two directions were prototyped and presented as a genuine choice; the client selected the refined inline-list direction.

AI Reasoning & Trust

03

Every recommendation carries its reasoning, not just its conclusion - the specific signals that triggered it, a confidence score, and an explanation whenever that confidence isn't high.

Human Review Gate

04

Vendor and financial actions never auto-send. Fuel Management opens a full compose screen - recipient, subject, message - for human review first. This is a standing rule, not a one-off.

Design Solution

From Chaos to Clarity

Agentic Ops AI Turns Scattered fleet data

Like Alerts, email, compliance, KPIs

Into one Conversation

Core Tech

Agentic AI

Conversational UI

AI-Powered Insights

Data & Reporting

Real-time KPIs

Natural Language Reporting

Fleet Reporting

Operations

Unified Command Center

Alerts & Case Management

01

Simplify complexity, don't hide it

The right data point at the right moment - everything else available on demand.

02

Prioritize the decision, not the data

Every screen leads with what needs a decision, not everything the system knows.

03

AI assists the operator - never replaces judgment

Every recommendation shows its reasoning, and stays reversible.

04

Fewer clicks, contextual workflows

A decision should be reachable in the fewest possible steps, in the context where it's made.

Impact & Learning

Client Satisfaction 100%

84(Requirements) / 84(Deliveries) = 100% Shipped

WHAT THIS PROCESS CONSISTENTLY PRODUCED

01

Tells the user what to do

Not just what is happening.

02

Shows its reasoning

Operators verify, rather than blindly trust.

03

Fewer clicks to decide

Measurable drop clearing a routine queue.

04

Principles that repeat

New features inherit the same trust patterns.

THE LEARNING

Does the human have enough visible reasoning to trust the AI's recommendation — and enough control to say no?

That balance, more than any single screen, is the actual deliverable of this kind of work.

Get started

Ready to scale with a product that holds up?

Book a free consulting call — no pitch deck, just a straight read on where the gap is and what it's costing you.

Book Free Consulting Call

Marinetime

MARITIME Agentic platform that cut a 5-item alert queue from 15 clicks to 2 - and made every AI recommendation show its reasoning with action, lets find how

Research & Discovery

Design strategy

AI Experience Deisgn

About

Maritime operates a fleet management platform overseeing 14+ vessels, tracking hull condition, bunker consumption, fuel efficiency, CII compliance, emissions, and vendor emails - each living on its own screen. Its Fleet Manager kept surfacing the same problem: the data was accurate and the alerts fired correctly, but every login became a triage exercise instead of a decision.

FuelSense is the answer to that problem - an agentic operating system, not a dashboard. Seven specialized AI agents investigate the fleet overnight and brief the Fleet Manager each morning in one executive summary.

Upsimpl partnered with Maritime Operations to move the product from a traditional multi-panel dashboard to an AI-first co-pilot: research first, then a locked design system, then a five-module rebuild of the core decision flow.

14+

Weeks of embedded research across fleets

100%

AI recommendations now show full reasoning

15 → 2

Clicks to clear a 5-item alert queue

Maritime Tech

Industry vertical

THE CHALLENGE - FRAGMENTATION

12 Module. Zero shared thread.

Each screen accurate on its own. No shared thread between them - the Fleet Manager did the connecting, every morning, by hand.

15

CLICKS TO

CLEAR 5 ALERTS

01

Reduce decision friction

On the most common workflow - the client's own benchmark: 1 alert = 3 clicks, 5 alerts = 15 clicks.

77 → 5

REQUIREMENTS, ONE ARCHITECTURE

02

Restructure the architecture

Restructure 77 discrete functional requirements across 12 modules into a coherent five-module architecture.

03

Reduce decision friction

Introduce AI-generated recommendations that operators would actually trust, in an industry.

04

Decisions first, not data

The system briefs the Fleet Manager on what needs a decision, rather than displaying raw data across independent panels.

STAGE 1

Research & Discovery

We don't start with figma. Before any interface decision, we spent time understanding how people actually work - not how the existing dashboard assumed they worked.

Client Interviews

Real workflows extracted, not just the feature list.

Stakeholder Reviews

Verbal feedback turned into concrete decisions.

Workday Arc

A Fleet Manager's Monday, mapped hour by hour.

Requirements Audit

Restructured into one coherent architecture.

Continuous UX Audits

Bugs caught before they reached production.

We spent time, understanding the real pain points on the field. The insights were incredible. The outcome was a clean feature list that we compliment with the product feature roadmap

“

THE INSIGHT THAT REFRAMED THE PROJECT

1 alert = 3 clicks. 5 alerts = 15.

Marinetime's own product owner, describing the existing decision flow on a review call. It reframed the entire redesign - the problem wasn't information density. It was decision friction.

STAGE 2

Discovery

How we got here: interviews, personas, agentic research, and taskflows — all before a single screen was drawn.

Listen- User Interviews

|

Synthesize

Scan the Landscape- Agentic Plaform research

Design Solution

AI-Driven Decision Journey

Every interface decision traced back to four fixed principles, agreed before any screen was drawn:

Morning Brief.

01

AI-authored executive summary, a single "Needs Your Decision vs. Being Watched" card, and one "Take Action" CTA.

Batch Review

02

Approve / Dismiss / Defer inline on every row, act on any subset without forced drill-in. Two directions were prototyped and presented as a genuine choice; the client selected the refined inline-list direction.

AI Reasoning & Trust

03

Every recommendation carries its reasoning, not just its conclusion - the specific signals that triggered it, a confidence score, and an explanation whenever that confidence isn't high.

Human Review Gate

04

Vendor and financial actions never auto-send. Fuel Management opens a full compose screen - recipient, subject, message - for human review first. This is a standing rule, not a one-off.

Design Solution

From Chaos to Clarity

Agentic Ops AI Turns Scattered fleet data

Like Alerts, email, compliance, KPIs

Into one Conversation

Core Tech

Agentic AI

Conversational UI

AI-Powered Insights

Data & Reporting

Real-time KPIs

Natural Language Reporting

Fleet Reporting

Operations

Unified Command Center

Alerts & Case Management

01

Simplify complexity, don't hide it

The right data point at the right moment - everything else available on demand.

02

Prioritize the decision, not the data

Every screen leads with what needs a decision, not everything the system knows.

03

AI assists the operator - never replaces judgment

Every recommendation shows its reasoning, and stays reversible.

04

Fewer clicks, contextual workflows

A decision should be reachable in the fewest possible steps, in the context where it's made.

Impact & Learning

Client Satisfaction 100%

84(Requirements) / 84(Deliveries) = 100% Shipped

WHAT THIS PROCESS CONSISTENTLY PRODUCED

01

Tells the user what to do

Not just what is happening.

02

Shows its reasoning

Operators verify, rather than blindly trust.

03

Fewer clicks to decide

Measurable drop clearing a routine queue.

04

Principles that repeat

New features inherit the same trust patterns.

THE LEARNING

Does the human have enough visible reasoning to trust the AI's recommendation — and enough control to say no?

That balance, more than any single screen, is the actual deliverable of this kind of work.

Get started

Ready to scale with a product that holds up?

Book a free consulting call — no pitch deck, just a straight read on where the gap is and what it's costing you.

Book Free Consulting Call

MARITIME

MARITIME Agentic platform that cut a 5-item alert queue from 15 clicks to 2 - and made every AI recommendation show its reasoning with action, lets find how

Research & Discovery

Design strategy

AI Experience Design

About

Maritime operates a fleet management platform overseeing 14+ vessels, tracking hull condition, bunker consumption, fuel efficiency, CII compliance, emissions, and vendor emails - each living on its own screen. Its Fleet Manager kept surfacing the same problem: the data was accurate and the alerts fired correctly, but every login became a triage exercise instead of a decision.

FuelSense is the answer to that problem - an agentic operating system, not a dashboard. Seven specialized AI agents investigate the fleet overnight and brief the Fleet Manager each morning in one executive summary.

Upsimpl partnered with Maritime Operations to move the product from a traditional multi-panel dashboard to an AI-first co-pilot: research first, then a locked design system, then a five-module rebuild of the core decision flow.

14+

Weeks of embedded research across fleets

100%

AI recommendations now show full reasoning

15 → 2

Clicks to clear a 5-item alert queue

Maritime Tech

Industry vertical

THE CHALLENGE - FRAGMENTATION

12 Module. Zero shared thread.

Each screen accurate on its own. No shared thread between them - the Fleet Manager did the connecting, every morning, by hand.

15

CLICKS TO

CLEAR 5 ALERTS

01

Reduce decision friction

On the most common workflow - the client's own benchmark: 1 alert = 3 clicks, 5 alerts = 15 clicks.

77 → 5

REQUIREMENTS, ONE ARCHITECTURE

02

Restructure the architecture

Restructure 77 discrete functional requirements across 12 modules into a coherent five-module architecture.

03

Reduce decision friction

Introduce AI-generated recommendations that operators would actually trust, in an industry.

04

Decisions first, not data

The system briefs the Fleet Manager on what needs a decision, rather than displaying raw data across independent panels.

STAGE 1

Research

We don't start with figma. Before any interface decision, we spent time understanding how people actually work - not how the existing dashboard assumed they worked.

Stakeholder Interviews

Real workflows extracted, not just the feature list.

Stakeholder Reviews

Verbal feedback turned into concrete decisions.

Workday Arc

A Fleet Manager's Monday, mapped hour by hour.

Requirements Audit

Restructured into one coherent architecture.

Continuous UX Audits

Bugs caught before they reached production.

We spent time, understanding the real pain points on the field. The insights were incredible. The outcome was a clean feature list that we compliment with the product feature roadmap

“

THE INSIGHT THAT REFRAMED THE PROJECT

1 alert = 3 clicks. 5 alerts = 15.

Marinetime's own product owner, describing the existing decision flow on a review call. It reframed the entire redesign - the problem wasn't information density. It was decision friction.

STAGE 2

Discovery

How we got here: interviews, personas, agentic research, and taskflows — all before a single screen was drawn.

Listen- User Interviews

|

Synthesise- Personas + Insights

|

Scan the Landscape- Agentic Platform research

|

Map the flow- Task-flow Diagrams

Design Solution

AI-Driven Decision Journey

Every interface decision traced back to four fixed principles, agreed before any screen was drawn:

Morning Brief.

01

AI-authored executive summary, a single "Needs Your Decision vs. Being Watched" card, and one "Take Action" CTA.

Batch Review

02

Approve / Dismiss / Defer inline on every row, act on any subset without forced drill-in. Two directions were prototyped and presented as a genuine choice; the client selected the refined inline-list direction.

AI Reasoning & Trust

03

Every recommendation carries its reasoning, not just its conclusion - the specific signals that triggered it, a confidence score, and an explanation whenever that confidence isn't high.

Human Review Gate

04

Vendor and financial actions never auto-send. Fuel Management opens a full compose screen - recipient, subject, message - for human review first. This is a standing rule, not a one-off.

Design Solution

From Chaos to Clarity

Agentic Ops AI Turns Scattered fleet data

Like Alerts, email, compliance, KPIs

Into one Conversation

Core Tech

Agentic AI

Conversational UI

AI-Powered Insights

Data & Reporting

Real-time KPIs

Natural Language Reporting

Fleet Reporting

Operations

Unified Command Center

Maritime Intelligence

Alerts & Case Management

01

Simplify complexity, don't hide it

The right data point at the right moment - everything else available on demand.

02

Prioritize the decision, not the data

Every screen leads with what needs a decision, not everything the system knows.

03

AI assists the operator - never replaces judgment

Every recommendation shows its reasoning, and stays reversible.

04

Fewer clicks, contextual workflows

A decision should be reachable in the fewest possible steps, in the context where it's made.

Impact & Learning

Client Satisfaction 100%

84(Requirements) / 84(Deliveries) = 100% Shipped

WHAT THIS PROCESS CONSISTENTLY PRODUCED

01

Tells the user what to do

Not just what is happening.

02

Shows its reasoning

Operators verify, rather than blindly trust.

03

Fewer clicks to decide

Measurable drop clearing a routine queue.

04

Principles that repeat

New features inherit the same trust patterns.

THE LEARNING

Does the human have enough visible reasoning to trust the AI's recommendation — and enough control to say no?

That balance, more than any single screen, is the actual deliverable of this kind of work.

Get started

Ready to scale with a product that holds up?

Book a free consulting call — no pitch deck, just a straight read on where the gap is and what it's costing you.

Book Free Consulting Call